This Privacy Policy explains how Web Technomatic Pte Ltd ("Web Technomatic Pte Ltd," "we," "our," "us" or "our company") collects, uses, discloses, and protects your information when you use our website (https://reviewhotspot.com), (https://rate.reviewhotspot.com) ("Website") and related Review and feedback management services ("Platform"), collectively referred to as the "Services." Our Services primarily serve users in Singapore and Malaysia, but we are committed to protecting the privacy of all our users, including those from the European Union ("EU") and elsewhere.
By accessing or using our Services, you agree you have read and understood this Privacy Policy. We may revise this policy occasionally, in which case you will be notified by the updated "Last Updated" date or, for major changes, by explicit notice on our website or via email.
We are committed to complying with the Singapore Personal Data Protection Act 2012 ("Singapore PDPA"), Malaysia Personal Data Protection Act 2010 ("Malaysia PDPA") and the European Union General Data Protection Regulation ("GDPR"), as applicable.
Like many businesses, we also collect information through cookies and similar technologies.
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
We may collect limited data from public databases, marketing partners, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links).
We use third-party service providers to help deliver and manage our services. These providers process personal data on our behalf and only according to our instructions. We ensure that all such providers implement appropriate technical and organisational measures to protect your personal data.
Personal data may be transferred and stored outside of Singapore and Malaysia, including in countries with strong data protection laws such as those in the European Union. We take all necessary steps to ensure that your data is handled securely and in compliance with applicable laws, including the EU General Data Protection Regulation (GDPR), Singapore's Personal Data Protection Act (PDPA), and Malaysia's Personal Data Protection Act (PDPA).
You have rights to access, correct, and request deletion of your personal data as described in this policy. For any data privacy questions, please contact us at hello@reviewhotspot.com.
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.
To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites.
Request Feedback. We may use your information to request feedback and to contact you about your use of our Sites.
To enforce our terms, conditions and policies.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 3 years, or from the moment of last given consent.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
We respect and comply with the EU General Data Protection Regulations (GDPR).
Some of the key ways we comply with these regulations are:
We explain what you're consenting to clearly and without 'legalese', and ask that you explicitly consent to contact from us.
In the event of a breach we will notify affected users within 24 hours of first having become aware of the breach.
Users can request confirmation as to whether or not personal data concerning them is being processed, where and for what purpose. Further, we shall provide a copy of the personal data, free of charge, in an electronic format.
Once we have compared your (the subjects') rights to "the public interest in the availability of the data", we may delete your personal data where you have requested this.
We allow you to receive the personal data concerning you, which we will provide in a 'commonly used and machine readable format' and you have the right to transmit that data to 'controller'.
We implement appropriate technical and organisational measures, in an effective way, in order to meet the requirements of this Regulation and protect the rights of data subjects'. We hold and process only the data absolutely necessary for the completion of our duties (data minimisation), as well as limiting the access to personal data to those needing to act out the processing.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please email our Data Protection Officer at dpo@webtechnomatic.com or by post to:
Web Technomatic Pte Ltd - 60 Paya Lebar Road #06-28 (Paya Lebar Square) Singapore 409051
In the case you need additional assistance as a result of concern in regards to our DPO decision, you have a legal right to contact the European Data Protection Board in your country of residence. For more information about Member Organisations please follow the link: https://edpb.europa.eu/about-edpb/board/members_en
Last update: 15/01/2026